Returns & Exchanges
We want you to be 100% happy with your Oodie, which is why we offer a 30-day return period for all items in their original, unworn condition. Whether it's a change of heart or a size swap, our team is here to ensure your comfort comes first.
Return Process
- 1.Check Eligibility
Ensure your Oodie is in its original packaging, unworn, unwashed, and still has all the tags attached to qualify for a full refund or exchange.
- 2.Visit the Returns Portal
Head over to our online Returns Center and enter your order number and email address to select the items you wish to send back.
- 3.Print and Attach Label
Once your request is approved, download your prepaid shipping label, print it out, and securely attach it to your return package.
- 4.Ship and Relax
Drop your package off at any authorized carrier location; once we receive and inspect the item, your refund or exchange will be processed within 5-7 business days.